Reviews
With over a 99% satisfaction rate online, we can prove that our customers get great service. Although it’s easy to get a big head with all the positive feedback, you’ll know on our first call that there are no egos here. Below are just a few examples of the five-star reviews you will find online.
“Jane made our dreams come true of being homeowners. We had a bad experience with the previous lender but Jane made the lending process smooth. We will definitely recommend her to our friends and family.”
Naomi Kershaw. – Tampa, FL
“I have financed / refinanced other properties I have owned in the past, and this had to be the easiest / smoothest one I have completed. Israel was professional, courteous, and quick to answer any question I had during the loan process…”
SteveW – Orange, CA
“Megan was professional, patient, helpful, dependable, and very knowledgeable. She provided great guidance through the entire process, was very easy to communicate with, and closed quickly with no issues. Would highly recommend her as a lender.”
Thomas – Chino, CA
“Working with George was amazing! It was hassle free and our loan paperwork was ready over a week earlier than our closing date. He helped guide us through the entire process and kept in close communication with us from pre-approval all the way through the loan funding.”
Leonardo Chan – Kirkland, WA
“ We had a bad experience with the previous lender but Jane made the lending process smooth. We will definitely recommend her to our friends and family. Also, keep her in mind for the future. She is still available to answer any questions for us even after closing.”
Naomi Kershaw – Tampa, FL
“Was originally going to use a major lender, but happened to stumble upon LoanLock (very competitive rates) on bankrate.com. I called and was connected with Israel. Israel was very helpful during the whole process, and worked through a few issues out of my control …”
rhersh23 – San Dimas, CA
“It was a difficult loan yet handled with extreme patience and commendable professionalism. Apryll was involved through the process and was always available to answer all my questions.”
Gilbert Marez – Tucson, AZ
“George provided great service for our recent new home purchase. He and his team provided fast responses to our question’s and handled the transaction quickly and efficiently.”
Gary Brudner – Goodyear, AZ
“I refinanced with Bryan and he has been on top of everything from start to finish. Everything was done smoothly with secure online uploads and e-signature, he clarified promptly when I had questions, and he also secured the best rate I’ve seen in 15 years.”
Ben – Mission Viejo, CA
“… Working with Israel and his team made the refi of my home and investment property a breeze. They were very efficient in their communications and we were able to coordinate the closing of both loans on the same day.”
Rampreddy – Sunnyvale, CA
“Bryan made the entire loan process very easy. The portal worked great to upload documents, and the process was very quick. The entire process took less than a month from loan app to closing! Also LoanLock’s interest rate is consistently lower than competitors.”
R.L. – Franklin, TN
“After an unsuccessful trek with multiple lenders, Jane Kim stepped in and closed the deal! I can’t say enough about her professionalism, and her communication with me was spot-on! My refi was a difficult one… and she made it happen! ”
Janet Evans – Camp Springs, MD
“There was something about James that made me feel like he had the knowledge to take on this hard job and after one phone call I felt at peace. He jumped right on everything with his team and made it happen. They worked so hard to make sure we didn’t have to put very much money down. Thank you from the bottom of my heart!”
Joey Whitman – Winchester, CA
“I’m very pleased with Daniel and Loan Lock. It’s always a little intimidating trying to find the best loan and best company with the best rates. Daniel was upfront with the rate and actually offered me the lowest rate out of the 4 companies that I tried. The loan process went smoothly and we even got approval to close early. I would recommend Daniel and would be happy to work with him again.”
tati0713- Arnold, CA
“Jane made a difficult, near impossible mortgage loan request and managed it thru professionally. Jane answered all my questions, had great ideas and managed to lead all decision makers to an approval…with a rate that was awesome as well!!”
Michael Guinta – Palos Park, IL
“Israel Ibarra got me a loan closed incredibly quickly in May. He’s now working on a loan for another property I’m buying. He’s incredibly responsive, usually getting back to text and email in minutes. At the May closing, the selling broker, who is also a real pro, told me how impressed she was with his ability to deliver any required documentation almost instantly.”
Larry Kosta- Brigantine, NJ