With over a 99% satisfaction rate online, we can prove that our customers get great service. Although it’s easy to get a big head with all the positive feedback, you’ll know on our first call that there are no egos here. Below are just a few examples of the five-star reviews you will find online.

“I just completed my refinance on one of my investment properties. Kruti was great all the way through the process. There was a lot of documentation that was needed since I have multiple properties but Kruti made it as painless as possible.”

user993763 – San Diego, CA

“I have financed / refinanced other properties I have owned in the past, and this had to be the easiest / smoothest one I have completed. Israel was professional, courteous, and quick to answer any question I had during the loan process…”

SteveW – Orange, CA

“Nick was super helpful with our refinance. Not only did Loan Lock have the lower rate, but rates dropped after we began the refinance and Nick helped us float down another 1/8 point. The communication throughout the process was always timely and clear. Any time we have questions, Nick was able to provide a quick response. I would and have already recommended Nick and Loan Lock.”

Seth F. – San Diego, CA

“When I was asking around for various rates/refinancing advice, Jennifer stood out to be the most responsive agent and answered my questions thoroughly. She then helped me lock a good rate… and cleared all concerns/questions I had even during off hour.”

Ethancxc – Sammish, WA

“Brock did an excellent job of helping me to refinance to a very low fixed rate 20 year mortgage. Brock was very knowledgeable and helped me select the mortgage refinance option that best met our needs. He explained my options to me and the process was smooth and efficient. I’m very happy with the service that Brock and his team provided me and I would highly recommend Brock and LoanLock if you’re in the market for a mortgage.”

Mjj10 – Herndon, VA

“Was originally going to use a major lender, but happened to stumble upon LoanLock (very competitive rates) on I called and was connected with Israel. Israel was very helpful during the whole process, and worked through a few issues out of my control …”

rhersh23 – San Dimas, CA

“If you come across Brock in your real estate financial travels, look no further. He got us a low rate, kept us in the loop, and made the process as painless as possible. Kudos!”

Marat – Issaquah, WA

“… I was nervous about refinancing my home. After speaking with Jennifer, I knew I was in great hands. I felt that she was very responsive and helped me every step of the way. Jennifer would inform me of all that was going to happen before it did. …”

Cozzensm1 – Ventura, CA

“I refinanced with Bryan and he has been on top of everything from start to finish. Everything was done smoothly with secure online uploads and e-signature, he clarified promptly when I had questions, and he also secured the best rate I’ve seen in 15 years.”

Ben – Mission Viejo, CA

“… Working with Israel and his team made the refi of my home and investment property a breeze. They were very efficient in their communications and we were able to coordinate the closing of both loans on the same day.”

Rampreddy – Sunnyvale, CA

“Bryan made the entire loan process very easy. The portal worked great to upload documents, and the process was very quick. The entire process took less than a month from loan app to closing! Also LoanLock’s interest rate is consistently lower than competitors.”

R.L. – Franklin, TN

“This is the third time we’re getting a loan with Romeo. He’s been there for us 100%. Helpful, responsive, exceeding expectations. Best rates and no delays.”

Andrew – Poolesville, MD

“Jennifer is very patient and detail oriented. She answered my questions and addressed my concerns promptly. She picked up the phone calls even after regular working hours to help on all my questions. Great experience working with Jennifer on my refi. 5-star, 10/10.”

Gaojie1984 – Carlsbad, CA

“We just had a wonderful experience working with George. We are very satisfied with our new lower interest rate. George does deliver great result and trustworthy. We highly recommend George to all the people who need a loan. George is the best!”

Cmwang9195 – Burbank, CA