Reviews
With over a 99% satisfaction rate online, we can prove that our customers get great service. Although it’s easy to get a big head with all the positive feedback, you’ll know on our first call that there are no egos here. Below are just a few examples of the five-star reviews you will find online.
“Rosie was very responsive during my mortgage loan process. She picked up the phone on every phone call which is very important. I would recommend using Rosie as your loan officer!.”
Rick M. – San Diego, CA
“I have financed / refinanced other properties I have owned in the past, and this had to be the easiest / smoothest one I have completed. Israel was professional, courteous, and quick to answer any question I had during the loan process…”
SteveW – Orange, CA
“Megan was professional, patient, helpful, dependable, and very knowledgeable. She provided great guidance through the entire process, was very easy to communicate with, and closed quickly with no issues. Would highly recommend her as a lender.”
Thomas – Chino, CA
“Working with George was amazing! It was hassle free and our loan paperwork was ready over a week earlier than our closing date. He helped guide us through the entire process and kept in close communication with us from pre-approval all the way through the loan funding.”
Leonardo Chan – Kirkland, WA
“Rosie. Thank you so much for making my mortgage approval so easy and less stressful than I thought it would be. I appreciated your answering all my questions. I appreciated your hand holding. (figuratively). I wish you and the family well. Looking forward to doing business in the future”
sillerrandall – Boynton Beach, FL
“Was originally going to use a major lender, but happened to stumble upon LoanLock (very competitive rates) on bankrate.com. I called and was connected with Israel. Israel was very helpful during the whole process, and worked through a few issues out of my control …”
rhersh23 – San Dimas, CA
“If you come across Brock in your real estate financial travels, look no further. He got us a low rate, kept us in the loop, and made the process as painless as possible. Kudos!”
Marat – Issaquah, WA
“George provided great service for our recent new home purchase. He and his team provided fast responses to our question’s and handled the transaction quickly and efficiently.”
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Gary Brudner – Goodyear, AZ
“I refinanced with Bryan and he has been on top of everything from start to finish. Everything was done smoothly with secure online uploads and e-signature, he clarified promptly when I had questions, and he also secured the best rate I’ve seen in 15 years.”
Ben – Mission Viejo, CA
“… Working with Israel and his team made the refi of my home and investment property a breeze. They were very efficient in their communications and we were able to coordinate the closing of both loans on the same day.”
Rampreddy – Sunnyvale, CA
“Bryan made the entire loan process very easy. The portal worked great to upload documents, and the process was very quick. The entire process took less than a month from loan app to closing! Also LoanLock’s interest rate is consistently lower than competitors.”
R.L. – Franklin, TN
“After an unsuccessful trek with multiple lenders, Jane Kim stepped in and closed the deal! I can’t say enough about her professionalism, and her communication with me was spot-on! My refi was a difficult one… and she made it happen! ”
Janet Evans – Camp Springs, MD
“There was something about James that made me feel like he had the knowledge to take on this hard job and after one phone call I felt at peace. He jumped right on everything with his team and made it happen. They worked so hard to make sure we didn’t have to put very much money down. Thank you from the bottom of my heart!”
Joey Whitman – Winchester, CA
“David Martinez is one of the best in the business, his 21 years of experience in mortgage and realty showed in more ways than one. He is one the most professional, caring, honest, and knowledgeable loan officers I’ve had the pleasure of working with. David went above and beyond to help me and answered any questions or doubts I had.”
drewflores903 – Tustin, CA